Clarity at each stage

Know the next step.
Before taking it.

The project programme is agreed for your work. Our promise to respond within 1 working day is an enquiry response time, not a construction start date.

01 · First conversation

Share the project, suburb, timing and available plans. Caleb reviews the fit and discusses what information is needed. You can start with a free enquiry.

02 · Site and feasibility

A 60-minute Auckland visit with a written estimate costs $75 including GST. It helps define the next step. Surveys, engineering, detailed design, consent work and specialist reports are separately scoped where needed. The estimate delivery time is agreed after the visit according to the information required.

03 · Design and decisions

Your architect or designer develops the design with relevant specialist input. Caleb can contribute construction and buildability input. Record selections, responsibilities and fees before commissioning additional work.

04 · Scope and agreement

Agree the specification, price basis, allowances, exclusions, payment arrangements and programme. Discuss how changes are priced and approved. Capacity and start dates are confirmed for the agreed scope.

05 · Construction and email updates

We provide progress updates by email. Agree the update arrangements with Caleb before work begins. Updates can cover work completed, next steps and decisions needed from you. Keep approvals and changes in writing so the project record stays clear.

06 · Handover

Walk through the completed work together, record follow-up items and gather the documents applicable to the scope. These may include product instructions, warranties, records of work and council or trade completion documents.

07 · Care and support

Use the service-specific care guide alongside the instructions for the products installed. Contact Project Support with questions or something needing attention. Assessment and resolution timing depend on the request; we respond within 1 working day.

Download the handover checklist in our project workbook ↓

Find your aftercare guide → · Project Support →

Your next step

Start with a conversation.

Tell Caleb about your project. There is no charge for an initial enquiry, and we’ll respond within 1 working day.

Talk about your project ↗

Book a site visit · $75 including GST →

60-minute visit and written estimate. Credited to the same job if you proceed within six months. Visit terms.