Questions before you book.

No. Open the personal quote link in your email to review the options, shared photos, plans and terms. You can respond to the quote and pay the deposit from that link.

The deposit is 50% of the first stage with work for TrickyBuilds. If an approved DIY choice removes all our work from that stage, the deposit moves to the next stage with builder work. Your quote shows the selected total and payment schedule.

Sign in to your project dashboard using the private project ID in your email. No client username, password or account setup is needed. The dashboard holds your accepted quote, progress, shared images, plans and invoices. You can also use the direct project button in your email.

Yes. Send a free enquiry with your project, suburb and questions. We can discuss which service fits before you book. A planning site visit, hourly building work and a building report are separate services.

Send any plans and their revision, a rough size, photographs taken safely, the site address and what you want to achieve. Mention your budget, timing, access limits and any known concerns. You do not need finished plans to make an initial enquiry.

The $75 including GST site visit is a project-planning appointment with a written quote. Book a Builder is for agreed hourly building work at $75 plus GST per hour, with the first hour paid when booking and additional approved time or materials invoiced afterwards. Neither replaces a building inspection report.

Under the current site-visit terms, at least 24 hours’ notice allows a full refund or free rescheduling. Later cancellations or no-shows may incur a charge reflecting reasonable loss. Weather-related rescheduling is free. Use the arrangements supplied with your booking or contact Caleb. Your recorded booking terms apply.

For current bookings, the full $75 including GST is credited once to the same job if you proceed before the quote expires. The actual expiry is shown on your quote. Earlier bookings keep the terms agreed at the time; check your confirmation if you are unsure.

Read the expiry date on your quote. Quotes are usually valid for around six months, but the actual date shown applies. If it has expired, contact Caleb to review the scope, pricing and availability before proceeding.

Where alternatives are offered, each option describes the material or scope differences and its own total. Open the stages to review the specifications and work descriptions. The written selected scope controls; a concept image does not add work or products that are absent from the quote.

Only the specifically approved, priced tasks shown with a DIY removal button can be taken out of the quote. Other tasks remain with TrickyBuilds. If you want a different arrangement, request a change and agree responsibilities and timing before accepting.

Discuss the change with Caleb. Changes to accepted work are recorded as variations with the scope, price and timing implications agreed before additional work proceeds. The original accepted quote stays in the project record. Read what to check before acceptance.

No. Your start date and programme are agreed with Caleb around the scope, access, materials and any required approvals. Check those arrangements before accepting if a deadline is important. A construction deposit does not book a separate site-visit appointment.

No. A visual inspection covers safely accessible, visible areas within its agreed scope. Opening walls, lifting fixed decking or other invasive work needs a separately agreed investigation. The report should record access limits and recommended next steps. Read our building-report guide.

We record that limitation. An invasive inspection may be needed to establish the condition and connections before final remediation is specified. Agree what will be lifted, who clears furniture or coverings, the investigation cost and how the area will be left afterwards.

No. A low deck may qualify for a building-consent exemption, but Building Code, barrier and property-planning requirements still need checking. A height measurement does not confirm the foundations or connections are sound. Read the deck consent and barrier guide.

Adding a roof changes the assessment, even if the material is clear. The approval pathway, supporting structure, house junction and stormwater drainage need checking. Do not assume an exemption for an unroofed pergola applies to the covered structure. Read the roofed-pergola guide.

Photos help us understand your enquiry and decide the next step. They cannot reveal concealed construction or replace access needed for an inspection or final scope. Take photos from a safe position; do not remove supports or enter an unsafe space to obtain them. Read about deck repair investigations.

Yes. Bring your site information, priorities and any reference images. TrickyBuilds can discuss the building scope and the professional input needed next. Architectural plans are not included in the initial planning visit.

It gives an indicative construction allowance. Land, site preparation, professional fees, approvals, services, external works and other stated exclusions are separate. Review the new-home budget planner and discuss a complete project budget before committing.

Share the latest drawings, revision, specification and approval information. Caleb can review the construction scope with your design team and identify what is needed for a detailed quote. Each professional’s appointment, responsibility and fees are agreed separately.

Project management can be part of the agreed scope. Responsibilities, coordination, spending authority, programme and reporting are recorded before work begins. Read about project management and discuss the support your project needs.

Caleb reviews the site, scope, design and approval status, availability and material requirements before agreeing a start date and programme. Tell us about a real deadline early. A quick enquiry reply does not promise an immediate construction start.

The planning visit is $75 including GST for up to 60 minutes at your Auckland property. We discuss your project and provide a written quote, usually around three days later with timing confirmed at the visit. Further design, engineering or investigation is agreed separately. Choose a planning visit.

Size, decking material, foundations, access and the work being retained all affect the price. Use the deck budget planner for an indicative range, then agree a written scope after the site information is reviewed. The planner is not a fixed quote.

The tests are separate. The deck exemption can apply if nobody could fall more than 1.5 metres, even if it collapsed; a compliant barrier is required where the possible fall is 1 metre or more. Planning and Building Code obligations still apply. Read the full deck guide before relying on a height measurement.

Discuss timber or composite decking, the finish you want and the product’s maintenance requirements. Your quote should name the agreed material and work. The deck service page explains the available starting options; final selections and availability are confirmed for your project.

Only after its condition and suitability for the agreed work have been checked. Concealed foundations or connections may need an investigation before they can be included as retained work. Read about repair and replacement scopes.

Caleb agrees the programme after the size, access, material supply, approvals and repair scope are understood. There is no single duration that fits every deck. Mention a deadline before accepting so timing can be discussed alongside the scope.

Send your idea, approximate size, roof preference and the condition of any existing structure through our pergola enquiry. We review suitability, access and the information needed before agreeing a building scope. Any required design, engineering or investigation is scoped separately.

The size, roof system, supports, foundations, house connection, access and drainage affect the scope. Start with the pergola budget guide, then confirm the actual specification and exclusions in writing. An indicative budget does not resolve the approval pathway.

Only if the drainage work is included in the written scope. Ask where roof water will go, which parts TrickyBuilds is supplying or coordinating, and which specialist work is separately arranged. Read the roof and drainage guide.

Send the exact make, model and installation instructions before purchasing. Caleb can assess whether the proposed work is suitable for TrickyBuilds and what foundations, connections, design information and approvals are needed. Do not assume installation is agreed because a kit is available to buy.

That depends on the cause and condition of the structure below. New boards do not establish that existing framing, supports or house connections are suitable. Check the visual inspection scope before choosing a surface-only replacement. If the standard scope fits, choose a time and book online; ask Caleb first about significant damage or access limits.

Tell Caleb what covers the deck and how much access is available. Agree preparation for the particular inspection. An invasive investigation may require furniture to be cleared and coverings or boards lifted; that work needs a separately agreed scope and cost.

If it is moving, sagging, has loose barriers or shows significant damage, keep people off the affected structure and contact Caleb or an appropriate professional for an assessment. A photograph or a booking confirmation does not establish that the deck is safe to use.

The findings explain visible concerns, access limits and recommended next steps. Caleb can discuss a repair quote or a separately scoped investigation where more evidence is needed. Any remediation scope follows what was established rather than an assumption about concealed work.

The booking flow uses the estimated total floor area, number of storeys and selected report format. Review the current report price before paying. Larger or complex properties and specialist investigations may need a separate scope rather than an ordinary online booking.

A written report provides photographed findings and recommended next steps. The onsite explanation option includes a summary; the combined option adds a walkthrough to the written report. Read the current format descriptions and choose the one that meets your needs.

The published written-report service states delivery within three working days after the inspection. Check the selected terms and discuss any purchase or lender deadline before booking. The appointment time itself is not the report-delivery time.

No. A LIM and other council records are separate property checks. TrickyBuilds’ standard report covers safely accessible, visible areas within its agreed scope; it does not certify hidden construction or include invasive work. Check lender requirements and specialist concerns before booking.

TrickyBuilds customer quote totals and stage prices are shown including GST, with the currency and tax treatment stated on the quote. Check the written specification and exclusions as well as the total. Read the quote review guide.

The deposit is 50% of the first stage that still has TrickyBuilds work. If an approved DIY choice removes all our work from that stage, the deposit moves to the next builder stage. Review the recalculated total and payment schedule before accepting.

The balance of the first builder stage is invoiced on completion of that stage. Later stages are invoiced in full on completion. The actual accepted quote and invoice terms set out the payment arrangements. Ask Caleb to explain an unclear milestone before accepting.

Use the project dashboard sign-in with the private project ID in your email. No username or password is needed. Your dashboard contains the records shared for your project, including the accepted quote, progress, images, plans and invoices. Opening the personal quote link itself does not require login.