TrickyBuilds guidance · Checked 22 October 2026 · About TrickyBuilds
This is a general care guide for this service. Use the instructions for the products actually installed and the information supplied for your job. Manufacturer links are reference resources, not a statement that those brands were used on your project.
Looking after the work
- Keep the service date, accessible-area findings and any recommended repairs. Cleaning does not replace repair of damaged spouting.
- Watch from ground level during rain for overflow, leaks and discharge in unexpected places.
- Arrange further cleaning to suit nearby trees, debris and the spouting manufacturer’s guidance. Recheck after significant storms.
- Keep ground-level outlets accessible and report repeated blockages. Use a professional for work at height rather than climbing to investigate.
When to contact us
- Persistent overflow after cleaning, sagging sections or leaks at joints.
- A downpipe that appears blocked or water collecting against the building.
For an immediate threat to people, leave the danger area and call 111. For urgent building assistance, call 021 041 3920 to check availability. The online form is not an emergency service.
Keep these records
- Cleaning date, areas covered and service photographs
- Repair recommendations and spouting product details
- Next inspection or cleaning date agreed for your property
Keep a dated record of observations, cleaning, servicing and repairs. Share relevant records when asking for help. Only carry out work you can do safely and competently; use the appropriate qualified trade for specialist work.
Project Support
For a care question or something that needs attention, use Project Support at www.trickybuilds.com/project-support or email trickybuildsltd@gmail.com. Include your name, job address, approximate completion date, a description and clear photos taken safely. We respond within 1 working day; the assessment, visit and resolution timing depends on the work required.
This guide does not create an additional warranty or limit your statutory rights. Project-specific warranties, agreed scope and applicable consumer protections continue to apply.
Reference resources
- Continuous Group: spouting care ↗
- COLORSTEEL: maintenance recommendations ↗
- MBIE: protection for homeowners ↗
Use the manual for the specific product installed. These resources do not imply a supplier partnership or warranty from TrickyBuilds.