TrickyBuilds guidance · Checked 22 October 2026 · About TrickyBuilds
This is a general care guide for this service. Use the instructions for the products actually installed and the information supplied for your job. Manufacturer links are reference resources, not a statement that those brands were used on your project.
Looking after the work
- Inspect the structure from ground level for loose parts, staining or changes at connections.
- For polycarbonate roofing, follow the specific sheet manufacturer’s cleaning instructions. Use compatible mild cleaning materials and avoid abrasive or dry rubbing.
- Keep accessible drainage routes clear and arrange safe professional cleaning for elevated roof areas.
- Check before adding blinds, a hanging chair, climbing plants or other loads. The frame was designed for a particular arrangement.
When to contact us
- Loose roof fixings, cracks, unusual movement or a changed connection to the house.
- Water entering at a wall junction or obstructed drainage.
For an immediate threat to people, leave the danger area and call 111. For urgent building assistance, call 021 041 3920 to check availability. The online form is not an emergency service.
Keep these records
- Frame and roofing product details
- Roof-sheet care guide and relevant design/approval records
- Details of any approved additional loads
Keep a dated record of observations, cleaning, servicing and repairs. Share relevant records when asking for help. Only carry out work you can do safely and competently; use the appropriate qualified trade for specialist work.
Project Support
For a care question or something that needs attention, use Project Support at www.trickybuilds.com/project-support or email trickybuildsltd@gmail.com. Include your name, job address, approximate completion date, a description and clear photos taken safely. We respond within 1 working day; the assessment, visit and resolution timing depends on the work required.
This guide does not create an additional warranty or limit your statutory rights. Project-specific warranties, agreed scope and applicable consumer protections continue to apply.
Reference resources
Use the manual for the specific product installed. These resources do not imply a supplier partnership or warranty from TrickyBuilds.